Communication

  • 1.5 hours
  • Knowledge reviews: 0
  • Exams: 1
  • Certificate of completion
  • Available in: English
Communication

Course Description

In this course, you will learn about the various types of communication and what effective communication looks like. Additionally, you will be introduced to communication strategies while working with individuals you may come across in the home health care field.

What will be taught topics

  • Define communication
  • Compare verbal and nonverbal communication
  • Describe active listening
  • Describe how to communicate with people of different cultures
  • Identify barriers to communication
  • Identify what good communication looks like
  • Describe how to communicate with the healthcare team
  • Describe how to communicate with the cognitively impaired
  • Describe how to communicate with older adults
Lesson list
  • Introduction to Communication< Introduction to Communication
  • What is Communication?< What is Communication?
  • Verbal vs Nonverbal Communication< Verbal vs Nonverbal Communication
  • Knowledge Review Knowledge Review
  • Active Listening< Active Listening
  • Communication and Cultural Sensitivity< Communication and Cultural Sensitivity
  • Barriers to Communication< Barriers to Communication
  • Knowledge Review Knowledge Review
  • Good Communication< Good Communication
  • Communicating with the Healthcare Team< Communicating with the Healthcare Team
  • Communicating with the Cognitively Impaired< Communicating with the Cognitively Impaired
  • Knowledge Review Knowledge Review
  • Communicating with Older Adults< Communicating with Older Adults
  • Exam - Communication Exam - Communication